Guillaume is passionate for travel, technology and people. He gained experience by working with major travel companies such as Expedia and Ritz-Carlton. He created Destygo in 2016 with two engineers, Ilias Hicham and Pierre Pakey. Guillaume graduated from EHL (international hospitality management Swiss university) and from HEC Paris (entrepreneurship program), a leading business school in Europe.
Destygo has designed the smart traveler assistant. The chatbots we deploy for our customers are able to answer the most frequent requests from their travelers. Travelers receive updated and customized information via the messaging channels they are comfortable with (such as Facebook Messenger). Human customer service agents focus on the most complex requests and have more time to give personalized answers. Thanks to our solution, technology is complementary to humans.
Co-Founder & CEO
Hall 6.1, eTravel Stage