Navigation | Page content | Additional information

Page content

Katrin Herz

Ms. Katrin Herz currently serves as the General Manager of Al Bustan Palace, a Ritz-Carlton Hotel. She started with the company in 1998 as a Concierge Agent at Hotel Arts in Barcelona, managed by The Ritz-Carlton. 

She served in Housekeeping at that property until being promoted to Director
of Housekeeping at The Ritz-Carlton, Wolfsburg—a property that she helped
open. From there, Katrin took a position as Assistant Manager of All Day Dining
at The Ritz-Carlton Key Biscayne, Miami, where she later became a Catering and Conference Service Manager. Katrin also had the opportunity to provide leadership during the take over and pre-opening periods of the Penha Longa Hotel & Golf Resort (managed by The Ritz-Carlton) and The Ritz-Carlton, Moscow, respectively. In September of 2008, Katrin opened and began overseeing the operations of The Ritz-Carlton, Dubai International Financial Centre as Hotel Manager. In March of 2015, she was promoted to General Manager of Al Bustan Palace, a Ritz-Carlton Hotel. Before beginning career with The Ritz-Carlton, Katrin studied at the Institute for Hospitality Management in The Hague, The Netherlands, earning a Bachelor degree with honors. Katrin speaks several languages and enjoys traveling, reading, cinema, theatre, biking and skiing. She currently resides in Oman with her family. 

Contact data

Katrin Herz
General Manager
Al Bustan Palace, a Ritz-Carlton Hotel

Katrin Herz


Thursday, March 7, 2019, 16.00 - 16.45
CityCube Berlin, Auditorium A4/A5