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March 7, 2019

15:00 - 17:45

Convention Hall 7.1a, Auditorium New York 1

Valuable know-how for MICE experts.


The value of our event management efforts is not appreciated enough. Neither in terms of price nor recognition. In times in which booking processes have become standardized and digitalized, and artificial intelligence and Big Data make booking behavior predictable, the question – what is the value of creativity and know-how? – is becoming more important than ever for the players in the meeting and event industry. The question that arises is, how should the players in the meeting and event industry act in the future so that the resources of "creativity and know-how" increase in value without losing precious event quality?

Doreen Biskup, Deputy Chairperson, Association of Event Planners e.V.

Mr. Mamczur will point out conflicting trends in digitalization. During his presentation, he will show why it is important to think long and hard about how to communicate issues, rather than thoughtlessly following every digital trend. He will illustrate the relevance of physical and authentic real networking within the exhibition industry by demonstrating industry-specific applications.

Guido Mamczur, Brand Strategist, Visiting Professor and Author, Managing Director, D’art Design Gruppe GmbH

Whoever doesn’t experience anything is dead – or maybe not? This lecture offers insight into what lies behind the dazzling term "experience" and how it can be put to good use for events. Prof. Dr. Wünsch shows what and how people experience their experiences and how much experience an event participant truly needs.

Prof. Dr. Ulrich Wünsch, Founding Rector, SRH Hochschule der populären Künste (hdpk)